English for Office Administrative Personnel

by Instructor (4.5)

Course Overview

Business English Basic Job Skills

Description

This course is designed to meet the needs of secretaries and other professionals who wish to undertake administrative tasks in English, both orally and in written form.

The course covers topics common to typical office activities, as well as more personal areas related to office work, such as socialising or greeting visitors and making them feel comfortable. The course also aims to develop the participants’ general knowledge of social customs and attitudes of the English-speaking world.

The basic aim of English for Secretaries and Administrative Personnel is to develop language skills (listening, speaking, writing and reading) in English, while at the same time focusing on the central need of the secretary and office worker: to receive and to transmit information precisely and efficiently.

Aims of the Course

You will learn this content
Course Contents – English for Office Administrative Personnel

Locating people
• Making and receiving calls
• Telephone expressions

People at Work
• Places in a company
• Description of a company

Dealing with numbers
• Understanding numbers
• Number discrimination

Taking and giving messages
• Taking a message
• Taking a written message

Receiving visitors
• A visitor arrives
• Starting a conversation

Forms, envelopes and letters
• Looking at formal letters
• A letter from the bank

Quotations and orders
• Booking a hotel room over the phone
• Confirming a reservation by fax

CVs and application letters
• Introduction
• Curriculum Vitae

Inter-office memos
• Read an e-mail
• The e-mail

Reading skills
• Talking about buildings
• Talking about what companies do

Describing qualities
• Advertising slogans
• Words that sell

Office equipment
• Prepositions of time

Working with computers
• A mobile phone
• Product analysis

Requests
• Formal and informal language
• Completing a formal letter.

Course Information

Course Type

Online

Price

Contact for Pricing

Duration

12 hours

Level

Pre-Intermediate

Contact

+974 33433354

Location

Qatar, Doha

Language

English

Provider

EduTec